Casella Waste Systems a Waga Energy letos zprovoznily provoz třetího zařízení na výrobu RNG, tentokrát na skládce McKean v Pensylvánii. Projekt má ročně vyrobit až 407 000 MMBtu (120 GWh) plynu.
RUTLAND, Vt., Sept. 03, 2026 (GLOBE NEWSWIRE) -- Casella Waste Systems, Inc. (Nasdaq: CWST), a regional solid waste, recycling and resource management services company in the Eastern United States, and Waga Energy (EPA: WAGA), a global expert in the production of Renewable Natural Gas (“RNG”) from landfills, announced the start of operations of the RNG production facility at the McKean Landfill in Mount Jewett, Pennsylvania.
The McKean facility is the third to come online this year, following the successful commissioning of facilities at the Chemung County Landfill and the Hyland Landfill. Together, the three projects complete the partnership agreement signed in 2023.
“Bringing this facility online at our McKean landfill is another important step in our efforts to recover more value from the materials we manage,” said Ned Coletta, President and CEO of Casella Waste Systems, Inc. “Our partnership with Waga Energy has always been focused on collaborating to leverage each other’s strengths, and it’s extremely gratifying to see the third facility come online and producing as anticipated.”
The facility uses Waga Energy's patented WAGABOX® technology to upgrade landfill gas into pipeline-quality RNG. With 2,000 SCFM of installed processing capacity, McKean can generate up to 407,000 MMBtu (120 GWh) of renewable gas annually. Production will ramp up progressively as landfill gas volumes increase at the site.
“The commissioning of the McKean WAGABOX® unit is a strong testament to the commitment and execution capabilities of the Casella and Waga Energy teams,” said Guénaël Prince, Chief Executive Officer of Waga Energy Inc. “This project also demonstrates the strength of a partnership model that creates long-term value for both partners by transforming landfill gas into a reliable source of renewable energy.”
The RNG produced on-site is injected directly into the National Fuel Gas network, supplying the region with a renewable alternative to fossil natural gas. The project is expected to avoid 31,000 tons of CO₂-equivalent emissions each year, according to U.S. Environmental Protection Agency standards.
Under the terms of the agreement, Waga Energy fully funded the construction of each facility and will own and operate each of them for 20 years, while Casella and Waga Energy share the revenue generated from RNG sales.
About Casella Waste Systems, Inc.
Casella Waste Systems, Inc., headquartered in Rutland, Vermont, provides resource management expertise and services to residential, commercial, municipal, institutional and industrial customers, primarily in the areas of solid waste collection and disposal, transfer, recycling and organics services in the eastern United States. For more information, visit www.casella.com.
About Waga Energy
Waga Energy produces competitively priced Renewable Natural Gas (RNG, also known as biomethane) by upgrading landfill gas using a patented purification technology called WAGABOX®. The RNG produced is injected directly into the gas grids that supply individuals and businesses, providing a substitute for natural fossil gas. Waga Energy currently operates 36 RNG production units in France, Spain, Canada and the USA, representing an installed capacity of more than 6.5 million MMBtu (1.9 TWh) per year. To date, Waga Energy has 19 RNG production units under construction worldwide. Each project initiated by Waga Energy contributes to the fight against global warming and helps the energy transition. Waga Energy is listed on Euronext Paris (FR0012532810 – EPA: WAGA).
Safe Harbor Statement
Certain matters discussed in this press release, including but not limited to, the statements regarding our intentions, beliefs or current expectations concerning, among other things, projections as to the anticipated benefits of the commercial agreement, the anticipated amounts of renewable natural gas to be produced and the anticipated impact of the commercial agreement and the renewable natural gas facilities on the Company’s business and future financial and operating results are "forward-looking statements". These forward-looking statements can generally be identified as such by the context of the statements, including words such as “believe,” “expect,” “anticipate,” “plan,” “may,” “would,” “intend,” “estimate,” “will,” “guidance” and other similar expressions, whether in the negative or affirmative. These forward-looking statements are based on current expectations, estimates, forecasts and projections about the industry and markets in which the Company operates and management’s beliefs and assumptions. The Company cannot guarantee that it actually will achieve the financial results, plans, intentions, expectations or guidance disclosed in the forward-looking statements made. Such forward-looking statements, and all phases of the Company’s operations, involve a number of risks and uncertainties, any one or more of which could cause actual results to differ materially from those described in its forward-looking statements.
Such risks and uncertainties include or relate to, among other things, the following: project development timelines may extend past anticipated schedules; the Company may not fully recognize the expected financial benefits from the RNG facilities due to operational challenges, gas production levels, market or economic factors outside its control which may impact revenues and costs, or for other reasons; and potential regulatory changes could adversely impact operations.
There are a number of other important risks and uncertainties that could cause the Company’s actual results to differ materially from those indicated by such forward-looking statements. These additional risks and uncertainties include, without limitation, those detailed in Item 1A. “Risk Factors” in the Company’s most recently filed Form 10-K for the fiscal year ended December 31, 2025, and in other filings that the Company may make with the Securities and Exchange Commission in the future.
The Company undertakes no obligation to update publicly any forward-looking statements whether as a result of new information, future events or otherwise, except as required by law.
Contact Us
Casella Waste Systems, Inc.
Media Relations
Jeff Weld
Vice President of Communications
(802) 772-2234Investor Relations
Henry Baby, CFA
Vice President of Investor Relations and Finance
(802) 417-3841 Waga Energy
Alicia Fanni
Marketing and Communications Manager
(786) 300-9545 [email protected] Laurent Barbotin
Head of PR
+33 772 771-185 [email protected]
CHAR Tech získala od USPTO Notice of Allowance na patent pro úpravu pyrogasu, klíčový krok k výrobě RNG. Firma uvádí, že Thorold má začít vyrábět RNG v roce 2027.
CHAR Tech has received a Notice of Allowance for a patent covering its pyrogas treatment technology, a critical step in the pathway from high temperature pyrolysis to renewable natural gas ("RNG"), demonstrating CHAR Tech's ongoing global leadership in this critical space.
The Thorold Renewable Energy Facility is projected to begin producing RNG in 2027; when it does, CHAR Tech will be the first company in the world to operate a commercial-scale facility that produces RNG and metallurgical-grade biocarbon simultaneously from wood waste.
TORONTO, ON / ACCESS Newswire / August 20, 2026 / CHAR Technologies Ltd. ("CHAR Tech" or the "Company"), a leader in sustainable biomass energy solutions, is pleased to announce that it has received a Notice of Allowance from the US Patent and Trademark Office ("USPTO") for a patent application covering its pyrogas treatment technology. A Notice of Allowance indicates that the application has been examined and is allowed to proceed to issuance as a granted patent.
The patent relates to the treatment of pyrogas, the gas stream that exits CHAR Tech's high temperature pyrolysis ("HTP") kiln. Pyrogas must be treated to produce syngas, which can then be used in downstream final products, including renewable natural gas ("RNG") production. This treatment step is what allows CHAR Tech to integrate high temperature pyrolysis with the production of a final gas product such as RNG.
The allowed application builds on CHAR Tech's existing and proven pyrogas treatment process, which sits at the core of the expansion of its first-in-kind Thorold Renewable Energy Facility ("Thorold Facility"), a limited partnership owned equally by CHAR Tech and the BMI Group. The Thorold Facility is projected to begin producing RNG in 2027. When it does, CHAR Tech will become the first company in the world to operate a commercial-scale facility that produces RNG and metallurgical-grade biocarbon simultaneously from wood waste. Pyrogas treatment is the critical step that makes RNG production possible, and this allowance secures patent protection for it.
The allowance expands CHAR Tech's existing intellectual property portfolio, adding patent protection for its pyrogas treatment process to the Company's existing granted patents and trade secrets. Further details of the patent will be disclosed once it is granted and published, currently anticipated in Q4 2026.
"Pyrogas treatment is one of the hardest problems in turning pyrolysis into a reliable pathway for renewable natural gas, and it's core to our platform. This allowance protects that process as we work toward bringing RNG production online at Thorold in 2027, unlocking a second revenue stream alongside biocarbon and marking a major step forward for our platform," said Andrew White, CEO of CHAR Tech.
About CHAR Technologies Ltd.
CHAR Tech (TSXV:YES)(OTC:CTRNF)(FSE:68K) is a Canadian clean-technology company developing first-in-kind high-temperature pyrolysis ("HTP") systems that process unmerchantable wood and organic waste to generate two renewable energy revenue streams, renewable natural gas or green hydrogen, and a solid biocarbon that serves as a carbon-neutral, drop-in replacement for metallurgical coal.
CHAR Tech's HTP platform is also being developed for a new application: the treatment of PFAS in wastewater biosolids. Independent testing under EPA Method 1633 has found no detectable PFAS in the biochar produced, and further testing is underway to characterize the process and support submission to the U.S. EPA.
For further information, please contact:
Andrew White
Chief Executive Officer
CHAR Technologies Ltd.
E: [email protected]
T: 866 521-3654
Galen Cranston
Director of Stakeholder Relations
CHAR Technologies Ltd.
E: [email protected]
T: 647-546-5633
Website: www.chartechnologies.com
Neither the TSX Venture Exchange nor its Regulation Service Provider (as the term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the accuracy of this news release.
Forward-Looking Statements
Statements contained in this press release contain "forward-looking information" within the meaning of Canadian securities laws ("forward-looking statements") about CHAR and its business and operations. The words "may", "would", "will", "intend", "anticipate", "expect" and similar expressions as they relate to CHAR Tech, are intended to identify forward-looking information. Forward-looking statements include, but are not limited to, statements relating to the timing for full facility construction, securing project financing, expectations regarding the offtake agreements, future plans, operations and activities, expectations regarding the scale up of production, and other statements that are not historical facts. Such statements reflect CHAR Tech's current views and intentions with respect to future events, and current information available to CHAR Tech, and are subject to certain risks, uncertainties and assumptions, including, among others, those risk factors discussed or referred to in CHAR Tech's disclosure documents filed with the securities regulatory authorities in certain provinces of Canada, including the Management Discussion & Analysis dated January 27th, 2026 for the fiscal year ended September 30, 2025, and available under CHAR Tech's profile on www.sedarplus.ca. Any such forward-looking information is expressly qualified in its entirety by this cautionary statement. Moreover, CHAR Tech does not assume responsibility for the accuracy or completeness of such forward-looking information. The forward-looking information included in this press release is made as of the date of this press release and CHAR Tech undertakes no obligation to publicly update or revise any forward-looking information, other than as required by applicable law.
Casella Waste Systems a Waga Energy spustily provoz zařízení na výrobu RNG na skládce Hyland v New Yorku. Projekt má ročně vyrobit až 610 000 MMBtu a snížit emise o 47 000 tun CO₂e.
RUTLAND, Vt., July 28, 2026 (GLOBE NEWSWIRE) -- Casella Waste Systems, Inc. (Nasdaq: CWST), a regional solid waste, recycling and resource management services company in the Eastern United States, and Waga Energy (EPA: WAGA), a global expert in the production of Renewable Natural Gas (“RNG”) from landfills, announced the start of operations of the RNG production facility at the Hyland Landfill in Angelica, New York.
The facility coming online marks another important milestone in Casella's strategy to recover value from the waste it manages. Hyland is the second of three RNG projects developed by Casella and Waga Energy to enter operation, following the Chemung County facility.
“It is so gratifying for our team to see our fourth RNG project come online at the Hyland landfill,” said Ned Coletta, President and CEO of Casella Waste Systems, Inc. “Several years ago, we made the strategic decision to work with RNG experts to develop the capacity at our landfills, and we have not been disappointed about our decision to partner with Waga Energy. Their entire team has collaborated effectively with our team to bring these projects online within a tight timeline, and their innovative technology is performing well at each landfill.”
The facility uses Waga Energy's patented WAGABOX® technology to upgrade landfill gas into pipeline-quality RNG. With 3,000 SCFM of installed processing capacity, Hyland can generate up to 610,000 MMBtu (180 GWh) of renewable gas annually, making it one of the largest RNG production units in Waga Energy's U.S. portfolio.
“The commissioning of a large-capacity WAGABOX® unit at the Hyland facility demonstrates the scalability of our technology and its ability to produce RNG from landfill sites of various sizes,” said Guénaël Prince, Chief Executive Officer of Waga Energy Inc. “It is also the second project developed with Casella to enter operation this year, reflecting the strength of our partnership and our shared commitment to turning landfill gas into a reliable source of renewable energy."
The RNG produced on-site is injected directly into the Eastern Gas Transmission and Storage network, supplying the region with a renewable alternative to fossil natural gas. The project is expected to avoid 47,000 tons of CO₂-equivalent emissions each year, according to U.S. Environmental Protection Agency (EPA) standards1.
Under the terms of the agreement, Waga Energy deployed the capital required to fully fund the construction of the facility and will own and operate it for 20 years, while Casella and Waga Energy share the revenue generated from RNG sales.
The Hyland project is expected to qualify for incentives under the U.S. Inflation Reduction Act (IRA).
___________________________
1 Landfill Gas Energy Benefits Calculator | US EPA
About Casella Waste Systems, Inc.
Casella Waste Systems, Inc., headquartered in Rutland, Vermont, provides resource management expertise and services to residential, commercial, municipal, institutional and industrial customers, primarily in the areas of solid waste collection and disposal, transfer, recycling and organics services in the eastern United States. For more information, visit www.casella.com.
About Waga Energy
Waga Energy produces competitively priced Renewable Natural Gas (RNG, also known as biomethane) by upgrading landfill gas using a patented purification technology called WAGABOX®. The RNG produced is injected directly into the gas grids that supply individuals and businesses, providing a substitute for natural fossil gas. Waga Energy currently operates 36 RNG production units in France, Spain, Canada and the USA, representing an installed capacity of more than 6.5 million MMBtu (1.9 TWh) per year. To date, Waga Energy has 19 RNG production units under construction worldwide. Each project initiated by Waga Energy contributes to the fight against global warming and helps the energy transition. Waga Energy is listed on Euronext Paris (FR0012532810 – EPA: WAGA).
Safe Harbor Statement
Certain matters discussed in this press release, including but not limited to, the statements regarding our intentions, beliefs or current expectations concerning, among other things, projections as to the anticipated benefits of the commercial agreement, the anticipated amounts of renewable natural gas to be produced and the anticipated impact of the commercial agreement and the renewable natural gas facilities on the Company’s business and future financial and operating results are "forward-looking statements". These forward-looking statements can generally be identified as such by the context of the statements, including words such as “believe,” “expect,” “anticipate,” “plan,” “may,” “would,” “intend,” “estimate,” “will,” “guidance” and other similar expressions, whether in the negative or affirmative. These forward-looking statements are based on current expectations, estimates, forecasts and projections about the industry and markets in which the Company operates and management’s beliefs and assumptions. The Company cannot guarantee that it actually will achieve the financial results, plans, intentions, expectations or guidance disclosed in the forward-looking statements made. Such forward-looking statements, and all phases of the Company’s operations, involve a number of risks and uncertainties, any one or more of which could cause actual results to differ materially from those described in its forward-looking statements.
Such risks and uncertainties include or relate to, among other things, the following: project development timelines may extend past anticipated schedules; the Company may not fully recognize the expected financial benefits from the RNG facilities due to operational challenges, gas production levels, market or economic factors outside its control which may impact revenues and costs, or for other reasons; and potential regulatory changes could adversely impact operations.
There are a number of other important risks and uncertainties that could cause the Company’s actual results to differ materially from those indicated by such forward-looking statements. These additional risks and uncertainties include, without limitation, those detailed in Item 1A. “Risk Factors” in the Company’s most recently filed Form 10-K for the fiscal year ended December 31, 2025, and in other filings that the Company may make with the Securities and Exchange Commission in the future.
The Company undertakes no obligation to update publicly any forward-looking statements whether as a result of new information, future events or otherwise, except as required by law.
Contact Us
Casella Waste Systems, Inc.
Media Relations
Jeff Weld
Vice President of Communications
(802) 772-2234Investor Relations
Jason Mead
Senior Vice President of Finance and Treasurer
(802) 772-2293 Waga Energy
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c025f1e9-20ed-4f36-a11b-4b46203b3e69
Waga Energy RNG Facility at Casella's Hyland Landfill The Waga Energy Renewable Natural Gas Facility at Casella's Hyland Landfill in Angelica, NY
RingCentral za poslední měsíc posílil o 37,4 % a v předchozí seanci vystřelil na nové 52týdenní maximum 55,3 USD. Firma navíc už čtyři čtvrtletí po sobě překonala odhady zisku.
A strong stock as of late has been RingCentral (RNG - Free Report) . Shares have been marching higher, with the stock up 37.4% over the past month. The stock hit a new 52-week high of $55.3 in the previous session. RingCentral has gained 85.9% since the start of the year compared to the 9.6% move for the Zacks Computer and Technology sector and the 9.4% return for the Zacks Internet - Software and Services industry.
What's Driving the Outperformance?The stock has a great record of positive earnings surprises, having beaten the Zacks Consensus Estimate in each of the last four quarters. In its last earnings report on July 23, 2026, RingCentral reported EPS of $1.22 versus consensus estimate of $1.17 while it beat the consensus revenue estimate by 1.03%.
For the current fiscal year, RingCentral is expected to post earnings of $4.93 per share on $2.64 in revenues. This represents a 13.07% change in EPS on a 4.79% change in revenues. For the next fiscal year, the company is expected to earn $5.31 per share on $2.76 in revenues. This represents a year-over-year change of 7.73% and 4.76%, respectively.
Valuation MetricsWhile RingCentral has moved to its 52-week high over the past few weeks, investors need to be asking, what is next for the company? A key aspect of this question is taking a look at valuation metrics in order to determine if the company is due for a pullback from this level.
On this front, we can look at the Zacks Style Scores, as they provide investors with an additional way to sort through stocks (beyond looking at the Zacks Rank of a security). The individual style scores for Value, Growth, Momentum and the combined VGM Score run from A through F. Investors should consider the style scores a valuable tool that can help you to pick the most appropriate Zacks Rank stocks based on their individual investment style.
RingCentral has a Value Score of A. The stock's Growth and Momentum Scores are A and C, respectively, giving the company a VGM Score of A.
In terms of its value breakdown, the stock currently trades at 10.9X current fiscal year EPS estimates, which is not in-line with the peer industry average of 12.9X. On a trailing cash flow basis, the stock currently trades at 8X versus its peer group's average of 11.7X. Additionally, the stock has a PEG ratio of 0.89. This is good enough to put the company in the top echelon of all stocks we cover from a value perspective, making RingCentral an interesting choice for value investors.
Zacks RankWe also need to look at the Zacks Rank for the stock, as this is even more important than the company's VGM Score. Fortunately, RingCentral currently has a Zacks Rank of #2 (Buy) thanks to rising earnings estimates.
Since we recommend that investors select stocks carrying Zacks Rank of 1 (Strong Buy) or 2 (Buy) and Style Scores of A or B, it looks as if RingCentral passes the test. Thus, it seems as though RingCentral shares could still be poised for more gains ahead.
RingCentral tento týden vyskočil o 25,09 % po silném růstu volného cash flow a zvýšení dividendy o 67 % na 0,125 USD na akcii. Firma zároveň zvedla celoroční výhled na upravený zisk na akcii 4,96 až 5,10 USD a volný cash flow na 615 až 625 milionů USD.
Shares of RingCentral (RNG +25.09%) surged this past week after the cloud communications software provider announced strong gains in free cash flow and boosted its dividend.
Image source: Getty Images.
AI-fueled growth RingCentral's revenue rose 5.9% year over year to $657 million in the second quarter.
The business messaging specialist has positioned itself to be a leader in artificial intelligence (AI)–powered customer engagement solutions. It offers phone, text, and video messaging tools, as well as contact center support. RingCentral's AI agents can automate calls, provide real-time assistance, and deliver a more personalized customer experience.
Sales of these AI tools doubled over the past year and now account for 13% of RingCentral's annual recurring revenue.
"Powered by our global voice network, rich customer interaction data, and ability to orchestrate AI and human agents, RingCentral is uniquely positioned to lead the future of customer engagement," CEO Vlad Shmunis said.
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Better still, RingCentral is growing more profitable as it integrates AI throughout its organization. Its adjusted operating margin improved to 23.4% from 22.5% in the year-ago quarter. That contributed to a 15% jump in adjusted earnings per share to $1.22.
RingCentral, in turn, is becoming a cash-generating machine. The company's operating and free cash flow climbed 23.3% and 24.8%, respectively, to $206 million and $180 million. That amounted to an impressive free cash flow margin of 27.4%.
This robust cash generation enabled RingCentral to boost its recently initiated quarterly dividend by 67% to $0.125 per share.
Raised guidance These encouraging results also prompted RingCentral to lift its full-year financial forecast. Management now expects adjusted earnings per share of $4.96 to $5.10 and free cash flow of $615 million to $625 million in 2026.
"RingCentral is in a unique position, with a strong recurring core business, a widening moat, increasing momentum from AI-led products, and a financial profile that continues to strengthen," chief financial officer Vaibhav Agarwal said.
RingCentral zveřejnila konferenční hovor k výsledkům hospodaření za 2. čtvrtletí 2026. V úvodu upozornila, že všechny následující ukazatele jsou non-GAAP a meziročně srovnatelné.
RingCentral, Inc. (RNG) Q2 2026 Earnings Call July 23, 2026 5:00 PM EDT
Company Participants
Steven Horwitz - Vice President of Investor Relations
Vladimir Shmunis - Co-Founder, CEO & Executive Chairman
Kira Makagon - President & COO
Vaibhav Agarwal - Chief Financial Officer
Conference Call Participants
Elizabeth Elliott - Morgan Stanley, Research Division
Sitikantha Panigrahi - Mizuho Securities USA LLC, Research Division
Timothy Horan - Oppenheimer & Co. Inc., Research Division
Brian Peterson - Raymond James & Associates, Inc., Research Division
Andrew King - Rosenblatt Securities Inc., Research Division
James Fish - Piper Sandler & Co., Research Division
Presentation
Operator
Good day, and welcome to the RingCentral Second Quarter 2026 Earnings Conference Call. [Operator Instructions]
Please note, this event is being recorded. I would now like to turn the conference over to Steven Horwitz, Vice President of Investor Relations. Please go ahead.
Steven Horwitz
Vice President of Investor Relations
Thank you. Good afternoon, and welcome to RingCentral's Second Quarter 2026 Conference Call. Joining me today are Vlad Shmunis, Founder, Chairman and CEO; Kira Makagon, President and COO; and Vaibhav Agarwal, CFO.
Our remarks today include forward-looking statements regarding the company's business operations, financial performance and outlook. These statements are subject to risks and uncertainties, some of which are beyond our control and are not guarantees of future performance. Actual results may differ materially from our forward-looking statements, and we undertake no obligation to update these statements after this call.
If the call is replayed after today, the information presented may not contain current or accurate information. For a complete discussion of risks and uncertainties related to our business, please refer to the information contained in our filings with the Securities and Exchange Commission as well as today's earnings release.
Unless otherwise indicated, all measures that follow are non-GAAP with year-over-year comparisons. A reconciliation of all GAAP to non-GAAP
RingCentral ve 2. čtvrtletí zvýšil tržby na 657,01 mil. USD a EPS na 1,22 USD, oba výsledky překonaly odhady Wall Street. Tržby z předplatného vzrostly meziročně o 5,8 % na 633,65 mil. USD.
For the quarter ended June 2026, RingCentral (RNG - Free Report) reported revenue of $657.01 million, up 5.9% over the same period last year. EPS came in at $1.22, compared to $1.06 in the year-ago quarter.
The reported revenue compares to the Zacks Consensus Estimate of $650.34 million, representing a surprise of +1.03%. The company delivered an EPS surprise of +4.27%, with the consensus EPS estimate being $1.17.
While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health.
Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance.
Here is how RingCentral performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:
Gross Margin - Non-GAAP Other: -2.2% versus -11.8% estimated by four analysts on average.Gross Margin - Non-GAAP Subscriptions: 80.4% compared to the 80.7% average estimate based on four analysts.Revenues- Subscriptions: $633.65 million versus the five-analyst average estimate of $630.15 million. The reported number represents a year-over-year change of +5.8%.Revenues- Other: $23.36 million versus $20.18 million estimated by five analysts on average. Compared to the year-ago quarter, this number represents a +7.8% change.View all Key Company Metrics for RingCentral here>>>
Shares of RingCentral have returned +5.1% over the past month versus the Zacks S&P 500 composite's +0.4% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term.
RingCentral rozšiřuje AIR Pro o agentní umělou inteligenci v RingCX, včetně autonomního oslovování zákazníků, inteligentního předávání na živé agenty a nových workflow bez kódu. Novinky mají být obecně dostupné ve 2. pololetí 2026.
Native AI agents added to RingCX workflows giving businesses automated outreach, intelligent handoffs, and more
LAS VEGAS--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG) today announced the expansion of AIR Pro™ to deliver agentic AI capabilities across the RingCentral customer engagement portfolio. The expansion includes new capabilities within RingCX™ that help businesses with end-to-end customer resolution, automated outreach, and intelligent hand-offs. These enhancements also strengthen how customer context is captured and carried within RingCX. When a conversation transfers to a live agent, that agent has a more complete picture, including prior interactions, data from connected systems via APIs, and relevant recordings — without having to ask the customer to repeat themselves. The context layer continuously informs itself, getting smarter with every interaction.
“RingCentral offers the broadest range of customer engagement solutions that address both informal and formal contact center requirements. Our announcement today is about expanding AIR Pro and adding key updates to RingCX as we make progress toward our vision of AI agents and humans working together,” said Jim Dvorkin, SVP of Customer Experience Products at RingCentral. “Our innovations for RingCX continue to be well received by our customers. The addition of native AI agents, along with autonomous outreach, intelligent handoffs, and our AI powered workflow builder for RingCX helps businesses improve customer experiences and achieve measurable results.”
Where Humans and AI Agents Work Together
Highlighted at Customer Contact Week (CCW) Las Vegas 2026, RingCentral rolled out the following updates:
Native AI Agents: Embedded directly into RingCX workflows, native AI agents help with inbound and outbound interactions across voice and digital channels. For example, a business can run multi-step workflows from start to finish, such as confirm an appointment, handle verification, and update a record all within a single call. Autonomous Outreach: Leverage AI agents to proactively initiate conversation outreach triggered by real-time events: appointment reminders, payment notifications, service updates. For example, a credit card payment is missed. AIR Pro calls the customer, confirms the outstanding balance, offers payment options, and processes the payment over the phone. Intelligent Handoffs: When a conversation requires human judgment or empathy, AI agents in RingCX can transfer seamlessly to live agents, carrying full customer history and CRM data so the conversation continues without interruption, repetition, or lost context. AI-powered Workflow Builder: A natural language interface for building RingCX workflows on-demand, customers are able to prompt commands through RingCX’s AI Virtual Assistant (AVA) describing what they need, and it creates a workflow automatically — no coding, no technical resources required. AI-powered RingCX Analytics: Enables business and contact center leaders to prompt questions through RingCentral’s AI Virtual Assistant (AVA) within the RingCX interface to retrieve answers and specific metrics. For example, a newly hired supervisor can ask, "What report should I use to see an agent’s attendance and performance?" and AVA surfaces the answer instantly. New WEM Capabilities
RingCentral’s native WEM solution, called RingWEM, brings together AI Quality Management, AI Interaction Analytics, and AI Workforce Management embedded directly into RingCX – helping businesses reduce average call handle times, and improve customer satisfaction without a fragmented toolset that has long held back contact center performance. New RingWEM capabilities include:
RingWEM with Live Screen Monitoring: This gives supervisors visibility into how agents handle customer interactions, with the ability to whisper, coach, or step in without disrupting the customer experience. For example, it gives supervisors visibility during the call, seeing the agent’s screen in real time, and watching how agents address a problem, while giving coaching suggestions when the conversation is still live. Added Digital Channels
RingCX supports more than 20 digital channels, along with inbound and outbound voice allowing agents to manage various customer interactions from a single, unified interface. RingCX goes beyond the standard support for WhatsApp Messaging, and now includes WhatsApp Voice support.
WhatsApp Voice Support: With WhatsApp Voice in RingCX, customers can move from a messaging conversation to voice without leaving WhatsApp. The agent picks up the call with a complete view of the customer journey, including a summary of each interaction. “As a RingCX and AIR Pro customer, we're expanding our use of AI to drive a consistent customer experience while also enabling more automated AI and human interactions,” said Jaimie Bell, VP of Client Solutions at Office Gurus. “The expansion of AI Agents in RingCX, powered by AIR Pro, is really exciting. We're looking forward to it giving us more control and visibility into deploying AI agents at scale without sacrificing the quality our customers expect. We're early in implementation, and already seeing how AI agents will help us move faster, reduce manual overhead, and deliver a more seamless customer experience.”
RingCX Momentum
As of the end of Q1 2026, more than 1,700 businesses have adopted RingCX, up over 70% year-over-year – with more than half of them utilizing AI.
RingCX customers are achieving measurable results across industries. For example, in healthcare, Sun River Health achieved a 95% first-call resolution rate — 25% above industry standard. In entertainment, The Escape Game reduced costs by 50% while increasing bookings by 7%, and the San Diego Symphony cut box office hold times by 95%.
“The industry is moving beyond AI assistants towards increasingly autonomous AI agents that can participate in customer journeys alongside human workers,” said Hayley Sutherland, Conversational AI Analyst at IDC. “Organizations will need a common framework for managing performance, quality, analytics, and governance across both — and having that native to the contact center platform is the right approach. RingCentral's direction reflects its commitment to both supporting its customers with the capabilities needed today, and taking them where the market is headed.”
Pricing & Availability
Native AI Agents in RingCX and Automated Outreach will be available on a consumption basis, aligned with AIR Pro pricing. RingWEM with Live Screen Monitoring — will be priced on a seat basis or included in the RingCX Ultimate tier. New RingCX capabilities are currently in beta with general availability in 2H 2026. AI-powered RingCX Analytics and RingWEM with Live Screen Monitoring will be available in Q3.
For additional details or demo requests, visit the RingCentral booth #411 at CCW Las Vegas, or click here.
Join the RingCentral “CCW Special Edition” of AI Real Talk—Live or on-demand Elevate Every Customer Experience: Keeping Humans in the Loop While Scaling AI June 23 | 10:00 AM PT / 1:00 PM ET
About RingCentral
RingCentral is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.
