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Veteran Technology Leader and Alkami CEO Brings Deep Experience Scaling Enterprise Platforms to the PagerDuty Board

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE: PD), a leader in AI-first operations management, today announced the appointment of Alex Shootman to the company's Board of Directors, with an effective date of July 14, 2026.

Additionally, PagerDuty announced the resignation of Elena Gomez from its Board of Directors to focus on her duties as President and Chief Financial Officer at Toast.

“Alex brings over 25 years of exceptional operating experience to the PagerDuty board,” said John DiLullo, CEO at PagerDuty. “Alex is an ideal addition to the Board at this time based on his expertise building and scaling enterprise SaaS businesses through the most challenging parts of growth. His discipline and experiences are directly relevant as we push deeper into the enterprise market and build lasting value for our customers and shareholders.”

DiLullo continued, “Elena gave nearly eight years to this Board, and PagerDuty is a better company for it. She helped shape PagerDuty from an early-stage pioneer into a leading public enterprise and she leaves us well-positioned for what comes next. Her many contributions will be long-remembered.”

Mr. Shootman is currently the Chief Executive Officer and a member of the Board of Directors of Alkami Technology, Inc. He brings a stellar pedigree of driving enterprise scale and category creation in the SaaS ecosystem. Previously, Mr. Shootman served as President and CEO of Workfront from 2016 through its successful $1.5 billion acquisition by Adobe in 2020. Prior to that, he was President of Worldwide Field Operations at Apptio during a phase of aggressive global expansion, and President of Eloqua, where he helped pioneer market category creation, guided the company through its 2012 IPO, and oversaw its subsequent $900 million sale to Oracle. He has also held executive leadership roles at IBM and BMC Software.

“PagerDuty sits at the very center of modern enterprise resilience, acting as a critical platform in a world transformed by complex, AI-first operations,” said Shootman. “Throughout my career, I’ve focused on scaling platforms that run mission-critical corporate operations, and I know firsthand how essential real-time availability and automation are to the enterprise. PagerDuty's momentum with its platform presents an incredible opportunity for global growth. I look forward to partnering with John, the Board, and the entire leadership team to help guide the company through its next phase of enterprise market leadership.”

Mr. Shootman's appointment strengthens PagerDuty’s corporate governance and operational oversight as the company accelerates its mission to automate and orchestrate the entire incident management lifecycle at scale.

About PagerDuty Inc.

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Operations Cloud acts as the central control plane for the modern enterprise – orchestrating AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Learn more and try it for free at www.pagerduty.com.

The PagerDuty Operations Cloud

The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle—from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.

More News From PagerDuty, Inc.

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Here at Zacks, our focus is on the proven Zacks Rank system, which emphasizes earnings estimates and estimate revisions to find great stocks. Nevertheless, we are always paying attention to the latest value, growth, and momentum trends to underscore strong picks.

Of these, value investing is easily one of the most popular ways to find great stocks in any market environment. Value investors use tried-and-true metrics and fundamental analysis to find companies that they believe are undervalued at their current share price levels.

Luckily, Zacks has developed its own Style Scores system in an effort to find stocks with specific traits. Value investors will be interested in the system's "Value" category. Stocks with both "A" grades in the Value category and high Zacks Ranks are among the strongest value stocks on the market right now.

One company value investors might notice is PagerDuty (PD - Free Report) . PD is currently sporting a Zacks Rank #2 (Buy), as well as an A grade for Value. The stock has a Forward P/E ratio of 15.36. This compares to its industry's average Forward P/E of 28.27. Over the last 12 months, PD's Forward P/E has been as high as 28.68 and as low as 13.23, with a median of 20.09.

Value investors also use the P/S ratio. The P/S ratio is calculated as price divided by sales. Some people prefer this metric because sales are harder to manipulate on an income statement. This means it could be a truer performance indicator. PD has a P/S ratio of 1.61. This compares to its industry's average P/S of 3.04.

Investors could also keep in mind StoneCo (STNE - Free Report) , another Internet - Software stock with a Zacks Rank of #2 (Buy) and Value grade of A.

Shares of StoneCo currently hold a Forward P/E ratio of 11.19, and its PEG ratio is 0.37. In comparison, its industry sports average P/E and PEG ratios of 28.27 and 0.99.

STNE's price-to-earnings ratio has been as high as 11.19 and as low as 6.09, with a median of 8.65, while its PEG ratio has been as high as 0.45 and as low as 0.28, with a median of 0.35, all within the past year.

StoneCo also has a P/B ratio of 2.71 compared to its industry's price-to-book ratio of 4.88. Over the past year, its P/B ratio has been as high as 2.71, as low as 0.88, with a median of 1.45.

These figures are just a handful of the metrics value investors tend to look at, but they help show that PagerDuty and StoneCo are likely being undervalued right now. Considering this, as well as the strength of its earnings outlook, PD and STNE feels like a great value stock at the moment.

SAN FRANCISCO--(BUSINESS WIRE)---- $PD--Eric Prengel joins PagerDuty as Chief Financial Officer.

PagerDuty trades at extremely depressed valuations from SaaS sector panic selling and weak company growth expectations for 2026. I am projecting the potential for +50% or greater upside in PD over 6–12 months if subscriber growth or positive news emerges, driven by short covering and mean reversion. The company's leadership in cloud monitoring, AI-driven alerting, and Fortune 100 penetration underpin its long-term value proposition.

Precision Drilling Corporation (PD:CA) Shareholder/Analyst Call Prepared Remarks Transcript

First quarter revenue increased 1% year over year to $121 million

Annual Recurring Revenue ("ARR") remained flat year over year at $496 million

First quarter operating income was $9 million; non-GAAP operating income was $30 million

Net income was $10 million, representing the fourth consecutive quarter of GAAP profitability

Announced $100 million share repurchase program

John DiLullo named as Chief Executive Officer and Jennifer Tejada transitions to Executive Chair of Board of Directors

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE:PD), a leader in AI-first operations management, today announced financial results for the first quarter of fiscal 2027, ended April 30, 2026.

“Our Q1 results exceeded guidance for both revenue and non-GAAP operating margin, reflecting continued execution against our strategic and operational priorities,” said Jennifer Tejada, Executive Chair, PagerDuty. “Our expanding AI offers and the introduction of the new Operations Cloud usage-based package, further strengthens our platform and positions PagerDuty to accelerate long-term growth.”

Tejada continued, “John is off to a great start in leading PagerDuty through its next chapter with a strong foundation, meaningful product and business momentum and a significant opportunity ahead.”

First Quarter Fiscal 2027 Financial Highlights

Revenue was $121.0 million, an increase of 1.0% year over year. Operating income was $9.2 million; operating margin was 7.6%. Non-GAAP operating income was $29.7 million; non-GAAP operating margin was 24.6%. Net income was $10.2 million, representing the Company's fourth consecutive quarter of GAAP profitability. Net income per diluted share attributable to PagerDuty, Inc. common stockholders was $0.13. Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders was $0.32. Net cash provided by operating activities was $44.3 million; free cash flow was $41.2 million. Cash, cash equivalents, and investments were $444.0 million as of April 30, 2026. The section titled “Non-GAAP Financial Measures” below contains a description of the non-GAAP financial measures and reconciliations between GAAP and non-GAAP financial information.

First Quarter and Recent Highlights

ARR as of April 30, 2026 remained flat year over year at $496 million. Customers with ARR over $100 thousand grew 1% to 860 as of April 30, 2026, compared to 848 as of April 30, 2025. Dollar-based net retention rate was 97% as of April 30, 2026, compared to 104% as of April 30, 2025. Total paid customers were 15,380 as of April 30, 2026, compared to 15,247 as of April 30, 2025. Paid and free customers totaled more than 36,000 as of April 30, 2026, representing approximately 14% growth since April 30, 2025. Remaining performance obligations were $441 million as of April 30, 2026. Of this amount, the Company expects to recognize revenue of approximately $316 million, or 72%, over the next 12 months, $100 million, or 23%, over months 13 to 24, and the remainder thereafter. Lands and expands include: The Boston Consulting Group, Coreweave, Inc., The Gap, Inc., General Motors Company, LightSpun, Palo Alto Networks, Inc., and Vodafone Group Public Limited Company. Appointed John DiLullo as Chief Executive Officer and announced Jennifer Tejada’s transition to Executive Chair of Board of Directors after serving as CEO since 2016. Announced the expansion of PagerDuty’s AI integration ecosystem, with strategic partnerships with Anthropic, Cursor, and LangChain. Announced enhancements to the PagerDuty Advance SRE Agent. Features new automated triage capabilities triggered directly from a team’s automated workflows to accelerate incident response. Named a Leader and Outperformer in 2026 Gigaom Radar for IT Incident Response Platforms for Fourth Consecutive Year. Published the 2026 State of AI-First Operations Report, which illustrates how the financial state of extended service disruption has made operational resilience a top priority. Approved for the 2026 Trust Radius - Trusted Seller verification marking PagerDuty as one of the elite companies on TrustRadius. Named a finalist for the Best Technology for Good Initiative Category in the 2026 Halo Awards. Received silver in the 2026 American Business Awards for Corporate Social Responsibility Program of the Year. Recognized as a finalist for six Inspiring Workplaces in 2026: Latin America, Europe, UK & Ireland, North America, Australia & New Zealand, and Asia. Announced PagerDuty’s latest Impact cohort including grants to eight nonprofits focused on healthcare, humanitarian and crisis-response. Financial Outlook

For the second quarter of fiscal 2027, PagerDuty currently expects:

Total revenue of $122.0 million - $124.0 million. Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders of $0.29 - $0.31 assuming approximately 78 million diluted shares and a non-GAAP tax rate of 20%. For the full fiscal year 2027, PagerDuty currently expects:

Total revenue of $488.5 million - $496.5 million, consistent with previous guidance. Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders of $1.27 - $1.32 (up from $1.23 - $1.28) assuming approximately 79 million diluted shares and a non-GAAP tax rate of 20%. These statements are forward-looking and actual results may differ materially. Please refer to the section titled "Forward-Looking Statements" below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.

PagerDuty has not reconciled its expectations as to non-GAAP net income per share attributable to PagerDuty, Inc. common stockholders to GAAP net loss per share attributable to PagerDuty, Inc. common stockholders because certain reconciling items such as stock-based compensation expense, employer taxes related to employee stock transactions, acquisition-related expenses, restructuring costs, gains or losses on extinguishment of convertible senior notes, adjustment attributable to redeemable non-controlling interest, and income tax effects and adjustments are out of PagerDuty's control or cannot be reasonably predicted. Accordingly, such reconciliation is not available without unreasonable effort. However, it is important to note that these reconciling items could have a significant effect on PagerDuty's future GAAP results.

Conference Call Information

PagerDuty will host a conference call and live webcast (Zoom meeting ID 977 8380 9980) for analysts and investors at 2:00 p.m. Pacific Time on May 28, 2026. For audio only, the dial-in number 1-312-626-6799 may be used. This news release with the financial results will be accessible from PagerDuty’s website at investor.pagerduty.com prior to the conference call. A live webcast of the conference call will be accessible from the PagerDuty investor relations website at investor.pagerduty.com.

Supplemental Financial and Other Information

Supplemental financial and other information can be accessed through PagerDuty’s investor relations website at investor.pagerduty.com. PagerDuty uses the investor relations section on its website as the means of complying with its disclosure obligations under Regulation FD. Accordingly, we recommend that investors monitor PagerDuty’s investor relations website in addition to following PagerDuty’s press releases, SEC filings, social media, including PagerDuty’s LinkedIn account (https://www.linkedin.com/company/482819), X (formerly Twitter) account @pagerduty, and Facebook page (facebook.com/pagerduty), and public conference calls and webcasts.

Forward-Looking Statements

This press release and the related webcast contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding our future financial and operational performance and outlook, and strategies, objectives, opportunity, expectations and market positioning. Words such as “expect,” “extend,” “anticipate,” “should,” “believe,” “hope,” “target,” “project,” “accelerate,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “might,” “could,” “intend,” “shall,” and variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks and other factors detailed in our Annual Report on Form 10-K filed with the Securities and Exchange Commission ("SEC") on March 12, 2026. Additional information will be made available in our Quarterly Report on Form 10-Q for the quarter ended April 30, 2026 and other filings and reports that we may file from time to time with the SEC. In particular, the following risks and uncertainties, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: our ability to maintain or increase profitability; our ability to sustain or increase growth and effectively manage changes in our business and industry; our ability to attract new customers and retain and sell additional functionality and services to our existing customers; our ability to attract and retain executives and employees we need to support our operations and growth; our dependence on a majority of our revenue from a single product; our ability to compete effectively in an increasingly competitive market; the impact of seasonality on our business; our ability to adapt and respond effectively to rapidly developing technology; our ability to effectively develop and expand our marketing and sales capacities; our ability to enhance and improve our platform or develop new functionality or use cases; the effect of unfavorable conditions in our industry or the global economy, or reductions in information technology spending, on our business and results of operations; adverse consequences that could arise as a result of international trade policies, geopolitical developments, and macroeconomic conditions, including tariffs, sanctions, trade barriers and global instability; the accuracy of our estimates of market opportunity and forecasts of market growth; our assumptions and limitations to which ARR and certain other operational data are subject that may cause such metrics to not provide an accurate indication of actual performance or future results; adverse consequences that could result from any compromise of our information technology systems or those of third parties with whom we work or our data; adverse consequences that could result from any interruptions or delays in performance of our service; and our ability to maintain the compatibility of our platform with third party applications that our customers use in their businesses.

Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release and the related webcast represent our views as of the date of this press release and the related webcast. We anticipate that subsequent events and developments will cause our views to change. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release and the related webcast.

About PagerDuty, Inc.

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Operations Cloud acts as the central control plane for the modern enterprise - orchestrating AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Learn more and try it for free at www.pagerduty.com.

The PagerDuty Operations Cloud

The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle - from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.

PAGERDUTY, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
(unaudited)

  Three months ended April 30,

2026

2025

Revenue

$

120,967

$

119,805

Cost of revenue(1)

19,020

19,184

Gross profit

101,947

100,621

Operating expenses:

Research and development(1)

29,988

34,048

Sales and marketing(1)

39,610

50,045

General and administrative(1)

23,166

26,855

Total operating expenses

92,764

110,948

Income (loss) from operations

9,183

(10,327

)

Interest income

3,926

6,011

Interest expense

(2,107

)

(2,364

)

Other (expense) income, net

(71

)

114

Income (loss) before provision for income taxes

10,931

(6,566

)

Provision for income taxes

5,801

813

Net income (loss)

$

5,130

$

(7,379

)

Net loss attributable to redeemable non-controlling interest

(153

)

(217

)

Net income (loss) attributable to PagerDuty, Inc.

$

5,283

$

(7,162

)

Less: Adjustment attributable to redeemable non-controlling interest

(4,963

)

(665

)

Net income (loss) attributable to PagerDuty, Inc. common stockholders

$

10,246

$

(6,497

)

Weighted-average shares used in calculating net income (loss) per share:

Basic

78,647

91,374

Diluted

79,464

91,374

Net income (loss) per share attributable to PagerDuty, Inc. common stockholders

Basic

$

0.13

$

(0.07

)

Diluted

$

0.13

$

(0.07

)

(1) Includes stock-based compensation expense as follows:

  Three months ended April 30,

2026

2025

Cost of revenue

$

849

$

1,097

Research and development

6,137

9,840

Sales and marketing

4,184

6,219

General and administrative

6,793

8,597

Total

$

17,963

$

25,753

PAGERDUTY, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
(unaudited)

  April 30, 2026

January 31, 2026

Assets

Current assets:

Cash and cash equivalents

$

208,880

$

237,402

Investments

235,077

232,436

Accounts receivable, net of allowance for credit losses of $693 and $1,175 as of April 30, 2026 and January 31, 2026, respectively

76,025

108,430

Deferred contract costs, current

18,181

18,401

Prepaid expenses and other current assets

20,867

15,570

Total current assets

559,030

612,239

Property and equipment, net

31,938

29,192

Deferred contract costs, non-current

24,681

25,010

Lease right-of-use assets

11,516

12,509

Goodwill

137,401

137,401

Intangible assets, net

14,705

15,645

Deferred tax assets

153,657

153,657

Other assets

3,664

4,862

Total assets

$

936,592

$

990,515

Liabilities, redeemable non-controlling interest, and stockholders’ equity

Current liabilities:

Accounts payable

$

4,438

$

6,718

Accrued expenses and other current liabilities

15,240

19,868

Accrued compensation

21,465

25,856

Deferred revenue, current

240,620

246,451

Lease liabilities, current

5,249

5,000

Total current liabilities

287,012

303,893

Convertible senior notes, net, non-current

396,327

395,729

Deferred revenue, non-current

2,747

2,483

Lease liabilities, non-current

11,174

12,598

Other liabilities

10,845

5,147

Total liabilities

708,105

719,850

Redeemable non-controlling interest

11,956

17,072

Stockholders' equity

Common stock

—

—

Additional paid-in capital

633,760

679,410

Accumulated other comprehensive loss

(715

)

(183

)

Accumulated deficit

(416,514

)

(421,797

)

Treasury stock

—

(3,837

)

Total stockholders’ equity

216,531

253,593

Total liabilities, redeemable non-controlling interest, and stockholders' equity

$

936,592

$

990,515

PAGERDUTY, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)

  Three months ended April 30,

2026

2025

Cash flows from operating activities:

Net income (loss) attributable to PagerDuty, Inc. common stockholders

$

10,246

$

(6,497

)

Net loss and adjustment attributable to redeemable non-controlling interest

(5,116

)

(882

)

Net income (loss)

5,130

(7,379

)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

3,056

3,962

Amortization of deferred contract costs

5,201

5,514

Amortization of debt issuance costs

595

677

Stock-based compensation

17,963

25,753

Non-cash lease expense

985

379

Deferred income taxes

5,736

162

Other

(595

)

(811

)

Changes in operating assets and liabilities:

Accounts receivable

32,618

27,610

Deferred contract costs

(4,693

)

(4,579

)

Prepaid expenses and other assets

(5,045

)

(3,316

)

Accounts payable

(2,825

)

103

Accrued expenses and other liabilities

(2,803

)

(1,973

)

Accrued compensation

(4,493

)

(8,336

)

Deferred revenue

(5,380

)

(6,411

)

Lease liabilities

(1,167

)

(685

)

Net cash provided by operating activities

44,283

30,670

Cash flows from investing activities:

Purchases of property and equipment

(965

)

(441

)

Capitalized software costs

(2,126

)

(1,243

)

Purchases of available-for-sale investments

(40,296

)

(44,148

)

Proceeds from maturities of available-for-sale investments

37,420

44,400

Purchases of non-marketable equity investments

—

(250

)

Proceeds from liquidation of non-marketable equity investments

894

—

Net cash used in investing activities

(5,073

)

(1,682

)

Cash flows from financing activities:

Repurchases of common stock

(65,456

)

—

Proceeds from issuance of common stock upon exercise of stock options

4

3,602

Employee payroll taxes paid related to net share settlement of restricted stock units

(2,156

)

(7,557

)

Net cash used in financing activities

(67,608

)

(3,955

)

Effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash

(124

)

335

Net change in cash, cash equivalents, and restricted cash

(28,522

)

25,368

Cash, cash equivalents, and restricted cash at beginning of period

238,481

348,328

Cash, cash equivalents, and restricted cash at end of period

$

209,959

$

373,696

Non-GAAP Financial Measures

This press release and the accompanying tables contain the following non-GAAP financial measures: non-GAAP gross profit, non-GAAP gross margin, non-GAAP research and development, non-GAAP sales and marketing, non-GAAP general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP net income attributable to PagerDuty, Inc. common stockholders, non-GAAP net income per share attributable to PagerDuty, Inc. common stockholders, free cash flow, and free cash flow margin.

PagerDuty believes that non-GAAP financial measures, when taken collectively, may be helpful to investors because they provide consistency and comparability with past financial performance and can assist in comparisons with other companies, some of which use similar non-GAAP financial measures to supplement their GAAP results. The non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies.

The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and income that are required by GAAP to be recorded in PagerDuty’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by PagerDuty’s management about which expenses and income are excluded or included in determining these non-GAAP financial measures. A reconciliation is provided below for each historical non-GAAP financial measure to the most directly comparable financial measure presented in accordance with GAAP.

Specifically, PagerDuty excludes the following from its historical and prospective non-GAAP financial measures, as applicable:

Stock-based compensation: PagerDuty utilizes stock-based compensation to attract and retain employees. It is principally aimed at aligning their interests with those of its stockholders and at long-term retention, rather than to address operational performance for any particular period. As a result, stock-based compensation expenses vary for reasons that are generally unrelated to financial and operational performance in any particular period.

Employer taxes related to employee stock transactions: PagerDuty views the amount of employer taxes related to its employee stock transactions as an expense that is dependent on its stock price, employee exercise and other award disposition activity, and other factors that are beyond PagerDuty’s control. As a result, employer taxes related to employee stock transactions vary for reasons that are generally unrelated to financial and operational performance in any particular period.

Amortization of acquired intangible assets: PagerDuty views amortization of acquired intangible assets as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are evaluated for impairment regularly, amortization of the cost of purchased intangibles is an expense that is not typically affected by operations during any particular period.

Acquisition-related expenses: PagerDuty views acquisition-related expenses, such as transaction costs, acquisition-related retention payments, and acquisition-related asset impairment, as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.

Amortization of debt issuance costs: The imputed interest rates of the Company's convertible senior notes (the "2025 Notes" and the "2028 Notes" or, collectively, the "Notes") was approximately 1.91% for the 2025 Notes and 2.13% for the 2028 Notes. This is a result of the debt issuance costs, which reduce the carrying value of the convertible debt instruments. The debt issuance costs are amortized as interest expense. The expense for the amortization of the debt issuance costs is a non-cash item, and we believe the exclusion of this interest expense will provide for a more useful comparison of our operational performance in different periods.

Restructuring costs: PagerDuty views restructuring costs, such as employee severance-related costs as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.

Shareholder matters: PagerDuty views certain charges, including third-party legal, consulting, and advisory fees, related to shareholder activity that are outside of the ordinary course of our business and expenses related to a cooperation agreement as events that are not necessarily reflective of operational performance during a period. PagerDuty believes that such charges do not have a direct correlation to the operations of the Company’s business and may vary in size depending on the timing, results, and resolution of such shareholder matters. The consideration of measures that exclude such expenses can assist in the comparison of operational performance in periods which may or may not include such expenses.

Adjustment attributable to redeemable non-controlling interest: PagerDuty adjusts the value of redeemable non-controlling interest of its joint venture PagerDuty K.K. according to the operating agreement. PagerDuty believes this adjustment is not reflective of operational performance during a period and exclusion of such adjustments can assist in comparison of operational performance in different periods.

Income tax effects and adjustments: Based on PagerDuty's financial outlook for fiscal 2027, PagerDuty is utilizing a projected non-GAAP tax rate of 20%. For fiscal 2026, PagerDuty used a projected non-GAAP tax rate of 22%. PagerDuty uses a projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the impact of non-recurring and period specific items, which can vary in size and frequency. PagerDuty's estimated tax rate on non-GAAP income is determined annually and may be adjusted during the year to take into account events or trends that PagerDuty believes materially impact the estimated annual rate including, but not limited to, significant changes resulting from tax legislation, material changes in the geographic mix of revenue and expenses and other significant events.

Non-GAAP gross profit and non-GAAP gross margin

We define non-GAAP gross profit as gross profit excluding the following expenses typically included in cost of revenue: stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, and restructuring costs. We define non-GAAP gross margin as non-GAAP gross profit as a percentage of revenue.

Non-GAAP operating expenses

We define non-GAAP operating expenses as operating expenses excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, acquisition-related expenses, restructuring costs, and shareholder matters, which are not necessarily reflective of operational performance during a given period.

Non-GAAP operating income and non-GAAP operating margin

We define non-GAAP operating income as income (loss) from operations excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, acquisition-related expenses, restructuring costs, and shareholder matters, which are not necessarily reflective of operational performance during a given period. We define non-GAAP operating margin as non-GAAP operating income as a percentage of revenue.

Non-GAAP net income attributable to PagerDuty, Inc. common stockholders

We define non-GAAP net income attributable to PagerDuty, Inc. common stockholders as net income (loss) attributable to PagerDuty, Inc. common stockholders excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of debt issuance costs, amortization of acquired intangible assets, acquisition-related expenses, shareholder matters, adjustment attributable to redeemable non-controlling interest, and income tax effects and adjustments, which are not necessarily reflective of operational performance during a given period.

Non-GAAP net income per share, basic and diluted

We define non-GAAP net income per share, basic as non-GAAP net income attributable to PagerDuty, Inc. common stockholders divided by weighted average shares outstanding at the end of the reporting period. We define non-GAAP net income per share, diluted as non-GAAP net income attributable to PagerDuty, Inc. common stockholders divided by weighted average diluted shares outstanding at the end of the reporting period.

Free cash flow and free cash flow margin

We define free cash flow as net cash provided by operating activities, less cash used for purchases of property and equipment and capitalization of software costs. We define free cash flow margin as free cash flow as a percentage of revenue. In addition to the reasons stated above, we believe that free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment in order to enhance the strength of our balance sheet and further invest in our business and potential strategic initiatives. A limitation of the utility of free cash flow as a measure of our liquidity is that it does not represent the total increase or decrease in our cash balance for the period. We use free cash flow in conjunction with traditional U.S. GAAP measures as part of our overall assessment of our liquidity, including the preparation of our annual operating budget and quarterly forecasts and to evaluate the effectiveness of our business strategies. There are a number of limitations related to the use of free cash flow as compared to net cash provided by operating activities, including that free cash flow includes capital expenditures, the benefits of which are realized in periods subsequent to those when expenditures are made.

PagerDuty encourages investors to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, which it includes in press releases announcing quarterly financial results, including this press release, and not to rely on any single financial measure to evaluate PagerDuty’s business.

Please see the reconciliation tables at the end of this release for the reconciliation of non-GAAP financial measures to their most-comparable GAAP financial measures.

PAGERDUTY, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(in thousands, except percentages and per share data)
(unaudited)

  Three months ended April 30,

2026

2025

Non-GAAP gross profit and non-GAAP gross margin

Gross profit

$

101,947

$

100,621

Add:

Stock-based compensation

849

1,097

Employer taxes related to employee stock transactions

11

38

Amortization of acquired intangible assets

320

1,273

Restructuring costs

332

—

Non-GAAP gross profit

$

103,459

$

103,029

Revenue

$

120,967

$

119,805

Gross margin

84.3

%

84.0

%

Non-GAAP gross margin

85.5

%

86.0

%

Non-GAAP operating expenses

Research and development

$

29,988

$

34,048

Less:

Stock-based compensation

6,137

9,840

Employer taxes related to employee stock transactions

105

304

Acquisition-related expenses

—

228

Restructuring costs

—

1,373

Non-GAAP research and development

$

23,746

$

22,303

Sales and marketing

$

39,610

$

50,045

Less:

Stock-based compensation

4,184

6,219

Employer taxes related to employee stock transactions

49

182

Amortization of acquired intangible assets

620

633

Restructuring costs

1,099

2,210

Non-GAAP sales and marketing

$

33,658

$

40,801

General and administrative

$

23,166

$

26,855

Less:

Stock-based compensation

6,793

8,597

Employer taxes related to employee stock transactions

61

194

Restructuring costs

—

228

Shareholder matters

—

2,270

Non-GAAP general and administrative

$

16,312

$

15,566

PAGERDUTY, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (continued)
(in thousands, except percentages and per share data)
(unaudited)

  Three months ended April 30,

2026

2025

Non-GAAP operating income and non-GAAP operating margin

Income (loss) from operations

$

9,183

$

(10,327

)

Add:

Stock-based compensation

17,963

25,753

Employer taxes related to employee stock transactions

226

718

Amortization of acquired intangible assets

940

1,906

Acquisition-related expenses

—

228

Restructuring costs

1,431

3,811

Shareholder matters

—

2,270

Non-GAAP operating income

$

29,743

$

24,359

Revenue

$

120,967

$

119,805

Operating margin

7.6

%

(8.6

)%

Non-GAAP operating margin

24.6

%

20.3

%

Non-GAAP net income attributable to PagerDuty, Inc. common stockholders

Net income (loss) attributable to PagerDuty, Inc. common stockholders

$

10,246

$

(6,497

)

Add:

Stock-based compensation

17,963

25,753

Employer taxes related to employee stock transactions

226

718

Amortization of debt issuance costs

595

677

Amortization of acquired intangible assets

940

1,906

Acquisition-related expenses

—

228

Restructuring costs

1,431

3,811

Shareholder matters

—

2,270

Adjustment attributable to redeemable non-controlling interest

(4,963

)

(665

)

Income tax effects and adjustments

(616

)

(5,522

)

Non-GAAP net income attributable to PagerDuty, Inc. common stockholders

$

25,822

$

22,679

Non-GAAP net income per share, basic

Net income (loss) per share attributable to PagerDuty, Inc. common stockholders

$

0.13

$

(0.07

)

Non-GAAP adjustments to net income (loss) per share attributable to PagerDuty, Inc. common stockholders

0.20

0.32

Non-GAAP net income per share attributable to PagerDuty, Inc. common stockholders

$

0.33

$

0.25

Non-GAAP net income per share, diluted

Net income (loss) per share attributable to PagerDuty, Inc. common stockholders

$

0.13

$

(0.07

)

Non-GAAP adjustments to net income (loss) per share attributable to PagerDuty, Inc. common stockholders

0.20

0.31

Non-GAAP net income per share attributable to PagerDuty, Inc. common stockholders

$

0.32

$

0.24

Weighted-average shares used in calculating net income per share

Basic

78,647

91,374

Diluted

79,464

91,374

Weighted-average shares used in calculating non-GAAP net income per share

Basic

78,647

91,374

Diluted

79,464

93,656

PAGERDUTY, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (continued)
(in thousands, except percentages)
(unaudited)

  Three months ended April 30,

2026

2025

Free cash flow and free cash flow margin

Net cash provided by operating activities

$

44,283

$

30,670

Purchases of property and equipment

(965

)

(441

)

Capitalization of software costs

(2,126

)

(1,243

)

Free cash flow

$

41,192

$

28,986

Net cash used in investing activities

$

(5,073

)

$

(1,682

)

Net cash used in financing activities

$

(67,608

)

$

(3,955

)

Revenue

$

120,967

$

119,805

Operating cash flow margin

36.6

%

25.6

%

Free cash flow margin

34.1

%

24.2

%

More News From PagerDuty, Inc.

2 Earnings Dumpers Worth a Second LookPagerDuty NYSE: PD reported fiscal first-quarter results that exceeded its revenue and non-GAAP operating margin guidance, while the company highlighted early traction from its shift toward usage-based pricing and announced a leadership transition.

Jennifer, who has served as CEO for 10 years, said she has transitioned to executive chair and introduced John DiLullo as PagerDuty’s new CEO. She said DiLullo’s appointment followed a “deliberate and comprehensive succession process” conducted with the board. DiLullo previously served as CEO of Deepwatch, LiveVox and Lastline, and said his near-term priority is to “listen, learn, and engage” with employees, customers and partners.

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This Small Tech With Big Growth Prospects Is Nearing A Buy Point“What stands out to me is the strength of the foundation, a trusted brand, an enviable customer base, and a platform that sits at the core of real-time, mission-critical operations,” DiLullo said.

First-Quarter Revenue Edges Higher as Margins Expand PagerDuty reported quarterly revenue of $121 million, up 1% year-over-year. Annual recurring revenue was $496 million, flat compared with the prior-year period. The company said non-GAAP operating margin reached 25%, compared with 20% in the same quarter last year, reflecting efficiency initiatives and operating discipline.

Helmerich & Payne Stock, A Lot More Upside Than Meets the EyeHoward said GAAP net income was $10.2 million, marking the company’s fourth consecutive quarter of GAAP profitability. First-quarter gross margin was 86%, at the high end of the company’s target range of 84% to 86%.

Cash from operations totaled $44 million, or 37% of revenue, while free cash flow was $41 million, or 34% of revenue. PagerDuty ended the quarter with $444 million in cash equivalents and investments. Howard said the strong cash generation gives the company flexibility to invest in go-to-market changes and AI product development while continuing shareholder returns.

The company repurchased 8.5 million shares for $63 million during the quarter and completed its previously authorized $200 million share repurchase program. It also announced a new $100 million share repurchase authorization.

Usage-Based Pricing Model Shows Early Traction Management emphasized the company’s transition from seat-based licensing toward usage-based pricing through its Operations Cloud offering. Jennifer said PagerDuty historically sold products including Enterprise Incident Management, Customer Service Operations and Runbook Automation through seat-based licenses, while Event Intelligence and AI products were sold on a usage basis. The full suite is now available through an integrated platform with usage-based pricing.

Usage-based products, including AIOps, PagerDuty Advance and Operations Cloud, now represent nearly 10% of total ARR, Jennifer said. Howard added that the ARR of customers on the Operations Cloud pricing model nearly doubled from the fourth quarter to the first quarter. More than 15 customers spending over $100,000 annually have transitioned to the model.

Jennifer said early Operations Cloud customers are using more capabilities across incident management, incident workflows, Event Intelligence and agents. She said the model reduces friction tied to adding users across departments and can help customers expand usage through events, AI actions and automated workflows.

“Customers who deploy the Operations Cloud with our new professional services model see an over 80% improvement in time to value and 50% higher product engagement compared to those who self-implement,” Jennifer said.

Customer Metrics and Retention Remain in Focus PagerDuty said dollar-based net retention was 97%. Howard said customer success and renewal initiatives contributed to an improvement in gross retention from the fourth quarter to the first quarter, and the company expects gradual improvement through the year.

Customers spending more than $100,000 in annual recurring revenue totaled 860, up 1% year-over-year. Total paid customers reached 15,380 in the first quarter, while free and paid customers on the platform grew to more than 36,000, an increase of approximately 14% from the prior-year quarter.

Jennifer said PagerDuty acquired more than 600 new customers for the fifth consecutive quarter. She cited demand from large enterprises and AI-native companies, including CoreWeave and Anduril, as well as new customers such as Lightsfund, Dropzone AI and Simile.

The company also highlighted several enterprise wins and expansions, including a Fortune 500 automotive manufacturer that migrated from a seat-based plan to Operations Cloud, a Fortune 100 financial institution that expanded to support a site reliability engineering model, and a North American retailer that signed a multi-year, seven-figure agreement involving Operations Cloud and Runbook Automation.

AI Strategy Central to Growth Outlook Management framed AI as a driver of both operational complexity and demand for PagerDuty’s platform. Jennifer said AI is creating a “new operational risk layer” by accelerating software development and deployment, increasing volume and complexity in production environments, and making failures less predictable.

PagerDuty’s platform strategy is built around AI and automation, full lifecycle incident management, and platform and ecosystem extensibility, Jennifer said. She pointed to the company’s SRE Agent, launched in October, as an example of its AI focus. The agent acts as a virtual responder that gathers signals, performs approved remediations and uses operational memory from past incidents.

Jennifer also cited chat-native incident management in Slack and Microsoft Teams and partnerships involving Anthropic, Claude, Cursor and LangChain as part of the company’s AI ecosystem.

Guidance Calls for Flat Revenue Growth For the second quarter of fiscal 2027, PagerDuty expects revenue of $122 million to $124 million, with the midpoint approximately flat year-over-year. The company projected net income per diluted share attributable to PagerDuty Inc. of $0.29 to $0.31 and an operating margin of 22% to 23%.

For the full fiscal year 2027, PagerDuty maintained its revenue outlook of $488.5 million to $496.5 million, with the midpoint essentially flat year-over-year. The company raised its net income per diluted share outlook to $1.27 to $1.32, citing a reduced share count from the completed buyback program. The full-year outlook implies an operating margin of 24% to 25%.

Howard said first-quarter free cash flow was elevated due to better-than-expected collections, which the company expects to normalize in the second quarter. He also said some first-quarter operating margin outperformance reflected marketing program spending that is expected to be deployed in the second quarter.

In her closing remarks, Jennifer said PagerDuty has “a durable balance sheet, expanding operating margins, and a clear strategy to navigate and win in the AI-first world,” while expressing confidence in DiLullo’s leadership as the company begins its next phase.

About PagerDuty NYSE: PDPagerDuty, Inc engages in the operation of a digital operations management platform in the United States and internationally. The company's digital operations management platform collects data and digital signals from virtually any software-enabled system or device and leverage machine learning to correlate, process, and predict opportunities and issues. Its platform includes PagerDuty Incident Management that provides a real-time view across the status of a digital service while incorporating noise reduction to remove false positives; AIOps that applies machine learning to correlate and automate the identification of incidents from billions of events; Process Automation offers centralized design time and run time environment for orchestrating automated workflows that span across departments, technologies, and networks; Customer Service Operations, which is offered to orchestrate, automate, and scale responses to customer impacting issues.

This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected].

Should You Invest $1,000 in PagerDuty Right Now?Before you consider PagerDuty, you'll want to hear this.

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PagerDuty delivered Q1 revenue of $121 million, narrowly beating estimates but showing less than 1% year-over-year growth. Key business metrics are deteriorating: ARR was flat, large-customer counts declined, and DBNRR fell below 100%, signaling that churn is outpacing expansion. Despite weak growth, PD announced a $100 million buyback, which could reduce the share count meaningfully, but it raises a debate over capital allocation versus growth investments.

Shares of enterprise software company PagerDuty (PD +2.17%) rallied on Friday, jumping 33.8% as of 3:56 p.m. EDT.

PagerDuty runs a platform that collects data and signals from any software-enabled device, then predicts problems or remediates them as they occur. While this service could benefit from generative AI, the stock had been caught up in the "SaaS-pocalypse" this year, as investors feared AI upstarts disrupting established SaaS vendors.

However, last night's first-quarter earnings call and guidance seemed to put some concerns to rest. Meanwhile, PagerDuty benefited from a relief rally across the software sector today.

Today's Change

(

2.17

%) $

0.19

Current Price

$

8.96

Paging a big beat In the first quarter, PagerDuty saw revenue grow 1% to $121 million, while adjusted (non-GAAP) earnings per share grew 33.3% to $0.32. Both figures handily surpassed expectations. For the current quarter, management forecasts slight quarter-over-quarter revenue growth of $122 million to $124 million, with adjusted EPS of $0.29 to $0.31.

While 1% revenue growth doesn't exactly jump off the page, PagerDuty did an excellent job of expanding operating and free cash flow margins. Adjusted operating margins increased 4.3 percentage points, from 20.3% to 24.6%, while free cash flow margins expanded by nearly 10 percentage points, from 24.2% to 34.1%.

With those increased profits, PagerDuty repurchased a boatload of its own stock in the quarter to the tune of $65.5 million. That brought the average share count down by a whopping 15% relative to the year-ago quarter, while still leaving PagerDuty with a strong balance sheet, with cash and equivalents of $440 million against $396 million of convertible notes.

Image source: Getty Images.

Pagerduty still doesn't look expensive For the year ahead, PagerDuty expects $488.5 million to $496.5 million in revenue and adjusted EPS of just $1.27 to $1.32. Even after today's jump, the stock is only trading around around 7.5 times that forward adjusted EPS guidance.

On the one hand, there is a good reason PagerDuty is so cheap: its revenue growth rate has basically slowed to a halt, and even this year's revenue estimates are flat with the prior year. So, there are legitimate questions about the competitiveness of its solutions.

Yet with the stock as cheap as it was heading into earnings, it's no surprise that even a slight beat and better cash flow generation was enough to catapult shares higher.

PagerDuty, Inc. (PD) Presents at Bank of America 2026 Global Technology Conference Transcript

While the proven Zacks Rank places an emphasis on earnings estimates and estimate revisions to find strong stocks, we also know that investors tend to develop their own individual strategies. With this in mind, we are always looking at value, growth, and momentum trends to discover great companies.

Considering these trends, value investing is clearly one of the most preferred ways to find strong stocks in any type of market. Value investors use tried-and-true metrics and fundamental analysis to find companies that they believe are undervalued at their current share price levels.

In addition to the Zacks Rank, investors looking for stocks with specific traits can utilize our Style Scores system. Of course, value investors will be most interested in the system's "Value" category. Stocks with "A" grades for Value and high Zacks Ranks are among the best value stocks available at any given moment.

One company value investors might notice is PagerDuty (PD - Free Report) . PD is currently sporting a Zacks Rank #2 (Buy) and an A for Value. The stock is trading with P/E ratio of 15.36 right now. For comparison, its industry sports an average P/E of 26.79. Over the past 52 weeks, PD's Forward P/E has been as high as 28.68 and as low as 13.23, with a median of 20.09.

Value investors also use the P/S ratio. The P/S ratio is calculated as price divided by sales. Some people prefer this metric because sales are harder to manipulate on an income statement. This means it could be a truer performance indicator. PD has a P/S ratio of 1.41. This compares to its industry's average P/S of 2.72.

These are just a handful of the figures considered in PagerDuty's great Value grade. Still, they help show that the stock is likely being undervalued at the moment. Add this to the strength of its earnings outlook, and we can clearly see that PD is an impressive value stock right now.

-

Three-quarters of office professionals (75%) say they would be likely to look for a new job that offered better AI skills development, a figure that climbs to 80% at companies with $1 billion or more in revenue

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE: PD), a leader in AI-first operations management, today published an international survey which illustrates a growing disconnect between employee AI adoption and corporate governance. Left unaddressed, that gap generates measurable risks around data security, workforce trust and talent retention. The PagerDuty Shadow AI Survey was conducted among 1,250 office professionals at organizations with annual revenue of $500 million or more, in non-IT and technology roles, across Australia, Japan, the United Kingdom, and the United States.

"When over 30% of employees are putting confidential company data into public models, 'Shadow AI' becomes a massive enterprise liability,” said Tim Armandpour, CTO at PagerDuty.

Share To read the full report, including survey findings and methodology, please visit here.

Proliferation of AI Tools - Workplace Policies Lag

Office professionals are growing increasingly confident in their AI expertise, but company policies appear to hinder their adoption of AI tools:

According to the findings, two-thirds of office professionals report having used AI tools or services at work even though they believed doing so was not permitted under company policy. Among those who used AI tools that may not have been allowed, more than half (53%) received informal feedback or guidance to discontinue use, while only 48% faced formal consequences, such as a warning or disciplinary action. Respondents are eager to grow their careers with AI but are feeling stifled at the office. 77% believe their companies’ restrictions or policies on AI usage are limiting their professional growth or career mobility, and 75% say they would be likely to look for a new job that offered better AI skills development. This figure climbs to 80% at companies with $1 billion or more in revenue. Sharing Confidential Information with LLMs

A clear majority of office professionals (88%) have shared work-related information with public AI tools such as ChatGPT, Claude, or Gemini. This widespread exposure includes 43% who have shared emails and other types of correspondence, 40% who have shared meeting notes or summaries, and 34% who have input customer data or information. Additionally, 31% of workers have shared financial information or confidential company documents and strategies. Additional key findings from the PagerDuty Shadow AI Survey include:

A Majority of Employees (72%) believe they know AI better than their own tech teams. That figure rises to 80% at billion-dollar enterprises. Senior leaders (77%) are more likely to feel this way than mid-level managers or below (66%). Policies are inconsistent and widely perceived as unequal. While 86% of respondents work at organizations they believe have AI policies in place, more than four in five (81%) believe leadership operates under a different set of rules than the rest of the company when it comes to AI. Employees at larger organizations, by both revenue and headcount, are more likely (85% each) to perceive this double standard. Personal AI use is driving adoption at work. Nearly nine in 10 office professionals (89%) who have used AI for work say they first encountered the tool in their personal lives. Once adopted, AI use skews heavily toward work: 79% report using AI more often on the job than at home. “When over 30% of employees are putting confidential company data into public models, 'Shadow AI' becomes a massive enterprise liability,” said Tim Armandpour, CTO at PagerDuty. “We know the demand for AI is there because we see it in our own platform - PagerDuty customers are increasingly leveraging our AI and agentic products to solve complex operational challenges securely. The goal for any executive today should not be to slow down AI adoption, but to redirect that energy into proven platforms that offer governance and automation at scale.”

Additional Resources

Read more about the survey findings on the PagerDuty blog. Download the full report here. About PagerDuty

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Operations Cloud acts as the central control plane for the modern enterprise - orchestrating AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Learn more and try it for free at www.pagerduty.com.

The PagerDuty Operations Cloud

The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle - from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.

FAQs

What is the PagerDuty Shadow AI Survey? The PagerDuty Shadow AI Survey examines how office professionals across four global markets are adopting and using AI while circumventing AI policies at work, and what such behavior means for organizations navigating AI governance, security, and workforce development. What is the key theme of the survey? The survey illustrates how employee AI adoption has outpaced corporate policy at large organizations, potentially creating measurable risks around data security, workforce equity, and talent retention. Who was included in the survey? The survey was conducted by Wakefield Research among 1,250 office professionals working at companies with a minimum annual revenue of $500 million, excluding IT and technology roles. What regions are represented across the survey data? The survey was conducted in four markets: the United States (n=500), United Kingdom (n=250), Australia (n=250), and Japan (n=250). More News From PagerDuty, Inc.

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